Welcome To Our Support Center

Here at QUAD, Customer satisfaction is of primary importance to us. We strongly encourage feedback, be it positive or negative, as we strive to perfect our products and services. We aim to provide personal and attentive service to the best of our capabilities.

We are very proud to offer free and extensive customer service in 6 different languages, through email, and by phone. For immediate solutions, you may also consult our answers to the frequently asked questions regarding our products and services by clicking here.

How extensive is our free service?
Our representatives are available 24/7 through email, or online ticket submission. They are prepared to deal with any questions you may have regarding the product, and ready to troubleshoot on any issues you may have with the software you purchased.

Any Questions You May Have Can Be Answered At:

North America 1-888-448-6882 - Monday to Friday 7am to 8pm (Eastern Time)
weekends 9am to 5pm (Eastern Time)

London (+44) 203 355 6278 - Mon to Friday 12 pm to 1 am
weekends 2 PM to 10 pm

Australia (+61) 1 800 213 036 - Monday to Friday 9pm - 10am(AEST)
weekends 11 pm to 7 am (AEST)

Paris (+33) 9 75 18 02 51 - Everyday from 11 am to 2 am
weekends 3pm to 11pm

Rest of the world +1 514-733-2687 - Monday to Friday 7am to 8pm (UTC-5)
weekends 9am to 5pm (UTC-5)

Note: Phone support is only available in English and French


Please note that each ticket inquiry will be responded to automatically, informing you as to when a customer service agent will contact you directly. Please ensure that you are providing a valid email address or valid phone number for us to contact you. Our customer service representatives will not be able to contact you if the information is invalid.

Submit Email

*On the rare occasion that you’ve provided valid contact information but you haven’t received a response from us, please note that system errors are possible, and that we will be more than happy to assist you should you wish to contact us, at: +1 514-733-2687 from Monday to Friday from 8am to 7pm (GMT -5)

Please feel free to read our FAQ Section which answers most of our frequently asked questions.

Thank you for choosing QUAD !